Turismo Balmaseda is committed to making its website accessible in accordance with Royal Decree 1112/2018 of September 7, on the accessibility of websites and mobile applications of the public sector, as well as Directive (EU) 2016/2102.

This accessibility statement applies to the website https://turismo.balmaseda.eus

This website has been designed in accordance with current accessibility and usability standards and regulations, and is reviewed at least annually to keep them updated. However, some content may not fully comply with these standards. Therefore, we conclude that this website is partially compliant with Royal Decree 1112/2018 due to the exceptions and non-compliance issues listed below.

The content listed below is not accessible for the following reasons:

1. Non-compliance with Royal Decree 1112/2018:

• • • Some images lack alt text or don’t adequately describe it.

    • Presentation elements and structures are used that do not follow the correct semantics.

    • Links without content have been detected that make it difficult to identify.

2. Disproportionate burden:

Not applicable.

3. Content not within the scope of applicable legislation:

There may be PDF documents or other office file formats and multimedia content that do not fully meet the required accessibility standards.

Preparation of this accessibility statement
– This statement was prepared in June 2025.
– The method used to prepare the statement was self-assessment.
– Last review of the statement: 20/08/2025.

You may communicate accessibility requirements (Article 10.2.a of Royal Decree 1112/2018), such as:

– Reporting any possible non-compliance by this website.
– Transmitting other difficulties in accessing the content.
– Submitting any other queries or suggestions for improvement regarding the accessibility of the website.

Through:
– Email: turismo@balmaseda.eus
– Telephone: 946 80 00 00

You may also request, in an accessible format, information that does not comply with accessibility requirements, either because it is excluded or because it is exempt due to disproportionate burden; or file a complaint regarding failure to comply with accessibility requirements.

Through this procedure, you may file a claim to understand and contest the reasons for the rejection of a request for accessible information or complaint, request the adoption of appropriate measures if you do not agree with the decision made, or explain the reasons why you believe the response does not meet the required standards.

If, after submitting a request for accessible information or a complaint, it has been dismissed, you do not agree with the adopted decision, or the response does not comply with the requirements set out in Article 12.5 of Royal Decree 1112/2018, the interested party may file a claim.

The claim may be submitted through the contact channels indicated above.

The version of this website currently visible is dated 20/08/2025, on which the review of the accessibility level in force at that time was carried out.

From that date onwards, annual partial reviews of new or modified web content are carried out to ensure compliance with the accessibility requirements of Standard UNE-EN 301549:2022, taking into account the exceptions of Royal Decree 1112/2018 of September 7.